Purse - Incident - Ongoing investigation

Transactional services are restored and are processing normally.

All Payments are now visible on the dashboard.

Our team continues to monitor the service.

Transactional services are restored and are processing normally. Payments made between 17h49 CET and 19h50 CET on 09/09/2026 are complete but not yet visible in the dashboard; everything outside that window displays correctly. This is a display delay only — funds and transaction outcomes are unaffected. We are backfilling the missing records and will confirm when the window is fully restored.

Transactional services are restored and are processing normally. Payments made during the incident are complete but are not yet visible in the dashboard. This is a display delay only; funds and transaction outcomes are unaffected. We are backfilling dashboard data and will confirm when complete.

Purse is experiencing a service degradation. Some services may be impacted.
We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly